Contact Us

IHP Patients/Members Contact Information:

Call Boncura Customer Service: (630-942-7950)

  • Referral status (option #1) 
  • Claims status (option #2)
  • Eligibility status (option #3)
  • If you feel that you could benefit from one of our programs, please contact our Utilization Management Department, managed by Boncura, for additional information: (630) 942-7950, Option #4
  • Members of Illinois Health Partners may be eligible for participation in our Case Management and/or Disease Management Programs.

IHP Provider and Payor Contact Information:

Provider & Payor Relations representatives:  Please contact Sheri Kowalski, sheri.kowalski@eehealth.org, 630-646-3876 for the Edward Tower and Kathy Rott, Kathleen.rott@eehealth.org, 630-646-3875 for the Elmhurst Tower with your questions concerning provider participation in IHP.  Please reach out to Kerri Hoogenboom, kerri.hoogenboom, 630-646-5433 if you have any questions about Behavioral Care Partners participation.

For other general questions and inquiries, you can complete our online Contact Us form below. We will respond to your question within 1-2 business days.

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